Privacy Policy

This policy is effective as of 07/11/2018

About Your Information

 In Summary

WayFM is committed to protecting your privacy. We use the information you share and we collect on the site, over the phone, or information you share in correspondence to enhance your overall experience. We do not sell, trade, or rent your personal information to others.

What information do we collect? How do we use it?

When you do anything on our website – sign up for the newsletter, register for an event, donate, or enter a contest or other promotional feature – we may ask for your name, address (email and street), phone number, and/or other information. Your credit card number and other payment-related information may also be collected in connection to your donation. In addition to the personal information you provide, some nonpersonal information is collected if you browse our website. We will also automatically collect your IP address or other unique identifier (“Device Identifier”) for the device (computer, mobile phone, tablet, or other device) you use to access WayFM.

WayFM does not sell, trade, rent, or share your personal information in any way. However, we may periodically share donor information with third-party organizations in order to perform WayFM fundraising campaigns. The outside party agrees to use the shared data only for the WayFM–specific task contracted and not retain the data or use it in any purpose other than for the specific scope of work agreed. By using our website(s), you consent to the collection and use of this information (noted above) by WayFM. If we decide to change our privacy policy, we will post those changes here so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Please note that even if our privacy policy should change, we will never sell, trade, rent, or share your personal information without your express consent.

WayFM also provides links to affiliated sites. The content found on these externally linked sites is not under the control or influence of WayFM. Please browse with caution. The privacy policies for these externally linked sites are the responsibility of the linked sites, and WayFM has no control or influence over their policies. Please check the policies of each site you visit for specific information. WayFM cannot be held liable for damage or misdoings of other sites, linked or otherwise.

WayFM will allow listeners to tell us their story and proclaim “WayFM.” This listener-generated content is subject to WayFM review before publication. WAY-FM will not publish detailed listener information when posting a life story.

How does WayFM protect my information if I make an online donation with my credit card?

We use a direct 128-bit encrypted connection (called SSL), which scrambles all of the information you enter before it is transmitted over the internet and sent to our secure server for collecting personal and credit card information. Furthermore, all of the data we collect is protected against unauthorized access.

Will WayFM disclose the information it collects to outside parties?

WayFM does not sell, trade, or rent personal information, including our mailing list, to others wishing to use the names and addresses of our donors. We may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors; but these statistics will not include personally-identifying information.

WayFM may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements, or (iii) protect the rights, property, or safety of WayFM, our users, or others.

What about “cookies”?

Internet cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Depending on how you interact with various parts of our website, our cookies may contain some personally identifying information which gets encrypted (scrambled) before the cookie is saved to your computer.

For instance, your encrypted personal info would look similar to this in your WayFM cookie:

Example name and email address: amFzZQ%3D%3D%25%25%25%25amFzZUB3YXlmbS5jb20%3D

Our website is set up to make sense of this otherwise useless information to help enhance your experience by “remembering” who you are for future visits.

Disclosure Regarding Google Display Advertising

We have implemented Google Analytics features based on Display Advertising (Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration, and Google Analytics Demographics and Interests Reporting). Visitors can opt out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings.

We, along with third-party vendors (including Google), use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to your site.

Questions and Feedback

If you have any questions or feedback related to our privacy policy, please feel free to contact us at donorcare@hopemediagroup.com, or you can send your questions or comments to WayFM, Support Services Department, PO Box 4303 Houston, TX 77210. You may also call us at 866-457-9293. This policy is effective as of 07/11/2018.

Updating Your Communication Preferences

Users are free to opt out of any or all communications from WayFM.

The easiest way to update your email preferences (subscribe and unsubscribe from different emails like What’s Trending, Word on the Way, World’s Biggest Small Group, etc.) is to click the Unsubscribe from this list or update subscription preferences located at the bottom of every email. Other ways to change your email preferences are visiting this link or emailing donorcare@hopemediagroup.com.

If you would like to no longer receive direct mail, phone calls, or any other communication from WayFM, please email donorcare@hopemediagroup.com or write to WayFM, Support Services Department, PO Box 4303 Houston, TX 77210. You may also call us at 866-457-9293.

You may also request that your personally identifiable information be deleted by contacting us.

Storytelling

Storytelling is a huge part of what we do at WayFM. It allows us to show the impact of the ministry in a tangible way. That being said, privacy is important to us. Therefore, we often change names and use representative photos when telling stories. We never enhance story details, but will adjust to improve flow, grammar or punctuation, while preserving integrity that honors Jesus.

SMS POLICY

By subscribing, you have provided us with consent to send you text messages regarding our organization events. Message frequency varies by events/preference. Message and data rates may apply. Carriers are not liable for delayed or undeliverable messages. If your phone does not support MMS, you’ll receive SMS instead.

OPT-OUT OR STOP

If you wish to stop receiving text messages from WayFM, reply to any text message from 91979 and in the reply, text STOP. You many also stop text messages by calling us at 866-457-9293 or emailing us at donorcare@hopemediagroup.com.

HELP OR SUPPORT

If at any time you need our contact information on how to stop text messages, reply to any text message from 91979 and in the reply, text HELP.
Upon receiving your text message, we will send you a text message with this information, In general, the messages we send provide you with information about our events. Some of the text messages we send may include links to websites. To access these websites, you will need a web browser and internet access.

SUPPORTED CARRIERS

This program is supported by Alltel, AT&T, Boost, Sprint, Verizon Wireless, Virgin Mobile, MetroPCS, T-Mobile and U.S. Cellular. T-Mobile is not liable for delayed or undeliverable messages. Products and services are compatible with AT&T handsets.

PRIVACY POLICY

We respect your privacy and will not distribute your mobile phone number to any third parties.